WHAT WE DO
Change Management
Managing transitions during temporary vacancies, sudden growth in staffing, or re-evaluating roles and functions.
Consulting
Your on-site internal team to embed sustainable outcomes for your organisation
Events
Build your tribe of PR, consumer behavior, psychology, and marketing mentors
Training & Coaching
Build your communications skills & confidence - tailored to your specific needs
OUR EXPERTISE
Membership Engagement Strategy
We are about people
We put human beings at the forefront of everything we do, ensuring our ideas and plans are culturally rich and member-led. We approach strategy with practicality, humility and empathy. We believe that organisations today can’t rely on a single, generic message served to a mass audience. The most effective way to drive relevance and growth is by speaking specifically and differently to people based on who they are, by listening and understanding.
Content Creation
Our curiosity unleashed
A truly member-centric storytelling engine. We lean on the power of all our creative ideas, both client and us, to find “right” based on member reactions vs guessing and having to be right with our opinions and subjectivity. The result? Effective content that works born from the member up. We are a modern mix of traditional communications agency thinkers of yesterday and internet-centric storytellers of today who believe a single tweet can go all the way to affect international politics and change society. So we pay equal respect to both.
Online Media
Organisational Impact. Not potential reach.
We’re relentlessly focused on one thing: driving organisational impact for the social sector. This means having a deep respect and intimate knowledge of channels where members spend their time and building modern planning, trends, and analytics disciplines that drive members to act. So while the sector has been built on reach and efficiency, we’re turning the model upside down to understand attention, relevance, and results.
Consulting & Change Management
Borrow our brains
We immerse ourselves into your organisation and envelope your team in emerging areas of culture to gain an in-depth understanding of what it takes to drive relevance in today’s landscape. You’ll work alongside seasoned, progressive, and member-obsessed strategists, creators, and communication platform specialists in the sector to unlock modern solutions to your biggest organisational challenges. Walk away with a volume of executable ideas that you can put into action and a robust strategic roadmap for how to build sustainable relevance for your organisation across a broad spectrum of members.
CONTACT US
We offer a handful of 55 minute, 1 on 1 complimentary strategy sessions each month. If you’re serious about increasing your income, impact, and influence; ask us for our availability, and schedule a time to meet with us.
ContactWHO WE WORK WITH
Some of our clients we have worked with
WHAT THEY SAY
Karl Henry
Communications & Marketing Manager
University of the West of Scotland Students' Association
Our main fear before coming in was that we would invest a lot of time and resources in engaging with members wrongly and not seeing returns for our efforts.
In meeting Raj, it very quickly became clear that he was incredibly knowledgeable and passionate about transforming how we as an organisation would engage with members. In addition, Raj was very good at integrating with our team (not just Marketing & Comms, but all areas). He worked with them to ensure that we had processes and strategies that worked for each department’s needs.
To put it simply, our engagement with members has gone through the roof. To put it less simply, after working with Raj, we now have the skills and confidence to engage with our members effectively. Furthermore, in the ever-changing landscape of online digital media, Raj has ensured that we will be future proof for many years to come.
It’s hard to think of an organisation that is serious about engaging with its members who wouldn’t benefit from SMOOVEmedia. Their consultants will work with you to create a bespoke package that ensures your needs are met.
Antony Blackshaw
Managing Director
Blackshaw Management Consulting
The quality of the research leading up to the presentation of the proposal was excellent, and the value for money was clear from the outset.
Almost everything was done differently compared to the many people & companies we’ve worked with! The quality of the background work and having Raj embedded in the organisation for the duration of the engagement was genuinely revolutionary. Training staff in the use of tools to increase engagement also meant sustainable Improvements across the organisation.
The transformational use of space at SAUWS Paisley is due, in no small part, to the work that SMOOVEmedia delivered. Student officers also were far more involved in the development of media campaigns for their areas.
I would recommend SMOOVEmedia to any Union or Association wishing to increase its membership engagement, especially through digital engagement.
Emma Shotter
President & Chair of the Trustee Board 2018/19
UWS Students Association
Our biggest fear before coming in was that the lack of meaningful engagement from members impacted our ability to include student opinions in our work. We also struggled to communicate the work we carried out that benefited our members.
The discovery presentation was brilliant and well researched. In addition, the industry-specific knowledge that SMOOVEmedia provided was beneficial as our association doesn't work the same way as other charities or commercial businesses. As a result, we have seen increased use of spaces and increased democratic engagement in elections.
I would recommend SMOOVEmedia to any union looking to improve how they communicate with their members.
WHO WE ARE
The best ideas come from all walks of life. Here, you’ll find everyone from former charity executives and directors, to fitness enthusiasts and electrical engineers; with one common thing - a passion to get you results
Dani Alberto
Executive Assistant &Content Creator
Daniel Szabo
Mobile & Web DevelopmentAssociate Consultant
Andrew Bowie
Membership EngagementAssociate Consultant
Doro Hinrichs
Deputy Director &Employee Wellbeing Consultant
Raj Jeyaraj
Managing Director &Principal Consultant
This Could Be You
Join our family!WORK WITH US
We’re here to help and answer any question you might have. We look forward to hearing from you